Delivery/Shipping Policy In-stock items normally ship within 1-3 business days when placed Sunday-Thursday. Friday & Saturday orders usually ship out on Monday. Please call customer service at 330-482-0078 to confirm lead time for items not in stock. Please refer to checkout page for cost of shipping on the item selected. We ship to the contiguous 48 United States only.
Refund Policy
In-stock items may be returned or exchanged within 14 days of delivery if new and unused. Exchanges must be for another in-stock item. A 10% restocking fee applies, and the buyer pays all shipping costs, including the original delivery, the return, and shipping on any exchange item. Please call us at 330-482-0078 before sending a return or exchange.
Due to the custom nature of our products, all custom, made-to-order, and special-order item sales are final.
Security Policy Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
Privacy Policy We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.